Help when you need it

Reach out with product questions, account issues, or feedback about how Thread Health can feel clearer and more useful.

Support and feedback

Email support@threadhealth.ca for account help, product questions, or launch feedback.

What support can help with

Support can help with account access, navigation, exports, and product questions. For urgent health concerns, contact an appropriate clinician or emergency service.

Helpful next reads

Learn how Thread Health supports symptom tracking, organized notes, and appointment preparation before you create an account.